FAQs

Privacy Policy

• Welcome to the privacy policy page of floralparadise.co.uk. Here, we at Floral Paradise, understand and respect your privacy and strive to protect any personal information you provide to us. This policy outlines how we collect, use, and share your personal information when you visit our website and how we work to safeguard it.
• We may update this policy from time to time, so please review it regularly to stay informed about how we are protecting and using your data. By using our website, you agree to the terms outlined in this privacy policy.
• Information We Collect
  When you visit our website, we may collect the following types of information:
• 1. Personal Information:
  This includes any information that can be used to identify you personally, such as your name, email address, phone number, and billing or shipping address. We may collect this information when you place an order, sign up for our newsletter, or create an account on our website.
• 2. Payment Information:
  When you make a purchase on our website, we may collect your billing information such as credit card number, expiration date, and CVV code. This information is used solely to process your payment and is never stored on our servers. We use SSL encryption technology to secure all online transactions.
• Cookies
• At Floral Paradise, we take the privacy and security of our customers very seriously. As part of our commitment to providing a safe and enjoyable browsing experience, we use cookies on our website. This policy explains what cookies are, how we use them, and how you can manage them.
• What are cookies?
  Cookies are small text files that are placed on your computer or device when you visit a website. They are used to remember certain pieces of information, such as your preferences, login details, and browsing history. Cookies do not contain personal information, but they are used to enhance your browsing experience and make it more personalized.
• How do we use cookies?
  We use cookies on our website for a variety of purposes. Some cookies are essential for the website to function correctly, while others help us to improve our website and your browsing experience. Here are the types of cookies we use:
• 1. Essential cookies
  These cookies are necessary for the functioning of our website and cannot be turned off. They include things like remembering your login details and items in your shopping cart.
  2. Performance cookies
  These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive any error messages. This helps us to improve the performance of our website and provide a better user experience. These cookies do not collect any personal information and are only used to improve the functionality of our website.
• 3. Functionality cookies
  Functionality cookies allow our website to remember choices you make and provide enhanced features, such as personalizing your browsing experience or remembering your login details. These cookies may also be used to provide services you have requested, such as leaving a product review. These cookies do not collect any personal information and are only used to improve your browsing experience.
• 4. Targeting or advertising cookies
  These cookies are used to deliver relevant advertisements to you based on your browsing history and interests. They are placed by third-party companies and may track your browsing activity across different websites. These cookies do not collect any personal information and are only used to provide tailored advertisements.
• By using our website, you are giving us your consent to use cookies as described above. If you wish to modify or disable cookies, you can do so through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
  We may also use analytics tools such as Google Analytics to collect information about how visitors use our website. This information is used to improve our website and provide a better user experience. Google Analytics uses cookies to track user interactions on our website. These cookies collect information such as the pages you visit and the time you spend on each page. This information is anonymous and does not personally identify you.